Contact us

We're a small team and we read every message. Pick the address that fits and we'll get back to you as quickly as we can, usually within 1 to 2 business days.

Support

Trouble signing in, a transaction that won't sync, a bug, or anything that's blocking you from using the app: support@pockita.com.

If you can, include your account email, your device (iPhone / Android model), and the app version (Profile → About), it helps us reproduce the issue faster.

Privacy & data requests

For data access, correction, or erasure requests under GDPR, UK GDPR, or CCPA, write to privacy@pockita.com. We respond within 30 days.

If you just want to delete your account, the fastest path is in the app: Profile → Danger zone → Delete account. See the delete-account guide for the full steps.

Billing & subscriptions

Subscriptions are billed by Apple or Google, so refunds and cancellations go through their stores:

• iOS: Settings → [your name] → Subscriptions → Pockita.
• Android: Play Store → Profile → Payments & subscriptions → Subscriptions → Pockita.

For anything we can help with directly (entitlement stuck, trial not applying), email support@pockita.com.

Feedback & feature requests

We genuinely want to hear what's missing or what feels off. Send ideas to hello@pockita.com, short notes are great, screenshots are even better.

Press & partnerships

For press inquiries or partnership conversations, reach out at hello@pockita.com.

Mailing address

Pockita is a product of HOXY LTD. If you need a postal address for legal or compliance reasons, request it via privacy@pockita.comand we'll send it back.